Independent Health (Medical – Western Region)
Monday – Friday, 8 a.m. to 8 p.m. Eastern time
Phone: (716) 631-2661 or (800) 257-2753
Website: www.independenthealth.com
MVP (Medical – Eastern Region)
Monday – Friday, 8 a.m. to 9 p.m. Eastern time
Phone: (800) 229-5851
TTY: (800) 662-1220
Website: www.mvphealthcare.com
CapitalRx
Capital Rx Member Help Desk
Phone: 1-833-772-2779
Email: info@cap-rx.com
Hours of Operation: 24 hours a day, 7 days a week
Please call this number with any issues or concerns relating to your prescription benefit. Please note: Due to HIPAA requirements, our representatives can only speak to the member (or parent/guardian) for which the prescription applies, unless verbal or written authorization by the member is provided.
Guardian Insurance (Dental – All Regions)
Monday – Friday, 8 a.m. to 8:30 p.m. Eastern time
Phone: (800) 541-7846
Website: www.guardianlife.com
Note that not all schools participate in the dental plan. Contact the Benefit Administrator at your district.
Independent Health / Eyemed
(Vision – Western Region)
Monday – Friday, 8 a.m. to 8 p.m. Eastern time
Phone: (716) 631-2661 or (800) 257-2753
Website: www.independenthealth.com
Davis Vision (Vision Care – Eastern Region)
Monday through Friday, 8:00 a.m. to 11:00 p.m. Eastern Time
Saturday, 9:00 AM to 4:00 PM, Eastern Time
Sunday, 12:00 PM to 4:00 PM, Eastern Time
Phone: (800) 999-5431
TTY: (800) 523-2847
Website: www.davisvision.com
Note that not all schools participate in the vision plan. Contact the Benefit Administrator at your district.
Payer Matrix
Specialty Medications
(877) 305-9807