247 Online Care

247 Online Care begins July 1, 2017 for enrollees in WNY and the Mid-Central Albany regions. You will receive an email with instructions to create an account and how to use the system. Use/Read the User Guide link below for account creation.

There is no out-of-pocket cost for NY44 enrollees in WNY, Mid-Central Albany and East Central regions to use the service. 247 OnlineCare is a telehealth service, connecting you with medical providers 24 hours a day, 7 days a week. We treat acute care illnesses by integrating our Skype like platform with a HIPAA compliant electronic medical records system; the same sort of system used in your local doctor's office. Our medical providers are trained to diagnose a variety of non-emergent diseases, illnesses, injuries and symptoms, including:

  • Allergies
  • Bites and Stings
  • Bronchitis
  • Common Cold
  • Flu
  • Pink Eye
  • Rash
  • Sinus Infections
  • Sore Throat
  • Sprains and Strains

247 Online Care User Guide                                                          247 Online Care Brochure

QUESTIONS?  All questions about the 247 Online Care should be directed to the 247 Online Care customer service department at 1 (844) 247-6652.