Urgent care is when you need medical attention right away for an unforeseen illness or injury, but your health is not in serious danger. Using an immediate or urgent care center is suggested for non-life threatening injuries or illnesses that require a physician’s attention on afternoons, evenings, weekends and holidays. The Health Trust provides a $0 co-pay for visits to immediate or urgent care facilities.
A visit to an immediate or urgent care center costs less than an emergency room visit. There is also a shorter wait time for non-emergency care at after-hours care centers than at an emergency room.
Use the EMERGENCY ROOM for:Chest pain or squeezing sensation in chest
Seizure or loss of consciousness
Severe abdominal pain
Heavy or uncontrolled bleeding
Large open wounds
Sudden paralysis or slurred speech
Severe head injuries
Poisoning or suspected overdose of medication
Use the URGENT CARE CENTER for:
Mild asthma attacks
Other minor infections
Sprains and strains
Minor broken bones
Minor burns and injuries
Use the PRIMARY CARE PHYSICIAN Office for:
Treatment for chronic conditions - such as diabetes or high blood pressure
Preventive care visits
General questions about your health
Urgent Care Locations
Select NY44 Health Benefit Plan Trust from the drop-down menu of MVP Plan Types when you Search by Facility.
Nova/Independent HealthIf you are not sure what to do, take these first two steps:1. Call your primary care physician’s office2. Call 1-800-501-3439 - Nova/Independent Health 24-hour Medical Help Line